Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use NXTSZN. We're committed to keeping your data safe and being transparent about our practices.
Last updated: April 23, 2026
At a Glance
What We Collect
- •Account and profile information
- •Transaction and payment data
- •Usage and device information
- •Communication records
Your Privacy Rights
- •Access and download your data
- •Correct or delete information
- •Opt out of marketing
- •We never sell your data
Introduction
NXTSZN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform, including our website and mobile applications.
By using NXTSZN, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Information We Collect
Information You Provide
When you create an account, list items, make purchases, or contact us, we collect information you provide directly, including:
- Account information: Name, email address, password, phone number (if provided)
- Profile information: Display name, profile photo, location, verification documents
- Transaction information: Purchase history, payment details, shipping addresses
- Listing information: Item descriptions, photos, prices, condition details
- Communication: Messages sent through our platform, support requests, feedback
- Payment information: Processed securely through Stripe—we do not store full payment card details
Information Collected Automatically
When you use NXTSZN, we automatically collect certain information about your device and usage:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, features used, time spent on pages, search queries
- Location data: General location based on IP address or timezone (used for fee calculation and shipping estimates)
- Cookies and tracking: We use cookies and similar technologies to improve your experience and analyze usage
How We Use Your Information
We use the information we collect to:
- Provide and improve our services: Process transactions, facilitate escrow payments, manage listings, and enhance platform functionality
- Communicate with you: Send transaction updates, respond to support requests, notify you about account activity, and provide important service information
- Ensure security and safety: Verify identities, detect and prevent fraud, enforce our policies, and protect users from prohibited activities
- Personalize your experience: Show relevant listings, provide location-specific fee information, and customize content based on your preferences
- Legal compliance: Comply with legal obligations, respond to legal requests, and enforce our Terms of Service
- Analytics and improvement: Analyze usage patterns, identify technical issues, and improve our platform's performance and user experience
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We share information with trusted third-party service providers who help us operate our platform, including payment processors (Stripe), hosting services, analytics providers, and customer support tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Transaction Partners
When you buy or sell an item, we share necessary information with the other party (buyer or seller) to complete the transaction, such as shipping addresses, contact information for order updates, and transaction details.
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.
Business Transfers
If NXTSZN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent
We may share your information in other ways with your explicit consent or at your direction.
Data Security
We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Security measures include:
- ✓Encryption of data in transit and at rest
- ✓Secure payment processing through Stripe (PCI DSS compliant)
- ✓Regular security audits and monitoring
- ✓Access controls and authentication requirements
- ✓Secure data storage and backup procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide you with control over your data:
Access and Portability
You can access, update, or download your personal information at any time through your account settings. You may also request a copy of your data in a portable format.
Correction and Deletion
You can correct inaccurate information in your account settings. You may also request deletion of your account and personal information, subject to our legal obligations to retain certain data (such as transaction records for tax and legal compliance).
Opt-Out and Preferences
You can manage your communication preferences in your account settings. You may opt out of marketing communications at any time, though we may still send you important transactional and service-related messages.
Data Processing Objections
If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to object to certain processing of your personal information. Contact us to exercise these rights.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell your data).
To exercise your rights: Contact us at contact@nxtszn.com or through your account settings. We will respond to your request as soon as possible.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Transaction records and financial data may be retained for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
Children's Privacy
NXTSZN is designed for families buying and selling kids' gear, but our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
International Data Transfers
NXTSZN operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected, including using standard contractual clauses and ensuring our service providers maintain adequate security measures.
If you are located in the EEA or UK, we comply with GDPR requirements for international data transfers. If you are located in other regions, we apply similar protections to safeguard your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes, we will notify you through email, in-app notifications, or by posting a prominent notice on our platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@nxtszn.com
Contact page: Visit our contact page for more ways to reach us
We will respond to your privacy-related inquiries as soon as possible.
Your privacy matters to us. We're committed to keeping your information safe and being transparent about our practices.